We’re here to help! Whether you have questions about our charm collections, need assistance with your order, or are looking for more details on a specific product, our team is ready to assist you.
Order Assistance
If you need help with switching items or have any concerns about your order, please provide your order number when contacting us. This helps us serve you faster and more efficiently.
Product Inquiries and Updates
Curious about one of our handmade charms or want an update on your current order? Reach out to us via email, and we’ll get back to you as soon as possible. Our support team is available to answer your questions and guide you through your shopping experience.
Contact Information
- Email: [email protected]
- Address: 18601 W Oxnard St, Tarzana, CA 91356, USA
- Support Hours: Monday – Saturday, 9 AM to 5 PM (EST)
We aim to respond to all inquiries within 24-48 hours during our business days. Thank you for choosing Titansian Store. We’re excited to help you find the perfect handmade charm!