FAQs
HOW LONG WILL IT TAKE TO SHIP MY ORDER?
Orders from Titansian Store typically ship within 5 to 10 business days. For international orders, please allow an additional 1 to 2 weeks for transit time. We take special care in crafting your charms, ensuring both quality and timely delivery.
MY TRACKING NUMBER ISN’T WORKING.
Tracking numbers may take 1-2 business days to appear in the shipping carrier’s system. If you don’t see updates or experience delays, please give it a little more time. Should the tracking number not work after a few days, feel free to contact the shipping carrier for further assistance or reach out to us directly.
I NEED HELP WITH A LATE ORDER.
Our orders typically ship within 5 to 10 business days. For international orders, please account for an additional 1 to 2 weeks. If your domestic order hasn’t arrived after 10 business days, or 20 business days for international orders, please contact us for timely support.
Payment Information
What types of payments do you accept?
We accept Visa, Mastercard, and PayPal for secure and convenient payment options.
When will my card be charged?
Your card will be charged as soon as your order is successfully placed.
Security and Privacy
How secure is my personal information?
Your privacy is important to us. We strictly follow industry standards to protect your personal data during checkout. When you purchase from Titansian Store, your credit card information is encrypted using secure socket layer (SSL) technology, which is a trusted method for secure payment processing. Rest assured, your payment details are used solely to complete your transaction and are not stored afterward.